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Privacy Statement

This privacy statement governs the manner in which Wellbeing Face Ltd collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy statement applies to the Site and all products and services offered by Wellbeing Face Ltd.


Personal Data We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information


We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the internet service providers utilised and other similar information.

How and Why We Use Personal Data


Wellbeing Face collects and uses Users personal information for the following purposes:

  • To make our services available to you - we deliver online and face-to-face coaching services at our clients’ request. This may include the use personality tools from psychometric test providers;


  • To personalise user experience - we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site;


  • To improve customer service - User information helps us to more effectively respond to customer service requests and support needs;


  • To Manage and improve our  daily operations - we develop and improve our service and service offering, website and the way we communicate with you;


  • To send periodic emails - the email address Users provide will only be used to respond to enquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


Legal Basis


In relation to the section above (“how and why we use your personal data”), our legal basis for processing your personal data is:


  • Performance of a contract with you (or in order to take steps prior to entering into a contract with you) at the time we collect it;

    • Name 

    • Email Address  

    • Phone Number 


We will not be able to provide you with our services if you do not provide us with this data.


  • Legitimate Interests- Contact and interact with you;


  • Legitimate Interests- Personalise your experience;


  • Legitimate Interests- Improve customer experience;


  • Legitimate Interest-  Manage and improve our daily operations;


  • Consent - where you have provided your consent to receive emails from us.


How We Protect Your Information


We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing Your Personal Information


We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may also share your personal information with companies that provide psychometric testing to enable them render their service to you.

How Long We Use Personal Data For

We will not keep your personal data longer than we need to. How long this is, depends on several factors, including:

  • Why we collected it in the first place;


  • How old it is;


  • Whether there is a legal reason for us to keep it;


  • Whether we need it to protect you or us.

Changes To This Privacy Statement

Wellbeing Face has the discretion to update this privacy statement at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy statement periodically and become aware of modifications.

Contacting Us


If you have any questions about this privacy statement, the practices of this Site or your dealings with this Site, please contact us at:


This document was last updated on August 2020